Patient Data Protection and Privacy Policy

Bo’ness Car 4U Patient Data Protection & Privacy Policy

Bo’ness Car 4U will hold, your name, postal address, e-mail address, telephone number, Patient ID, Medical Practice and details of the location, times and dates of your hospital appointments on our secure database.  Medical data is not held by us.

This database is only used to allow us to provide transport services to you.  We will hold your details for five years in a secure, password-protected file on a password-protected computer.  We will not pass your information to third parties.

Should you wish at any time to have your details removed, please contact the Secretary on 07716 378950 or in writing to Bo’ness Car 4U, 65 Kinacres Grove, Bo’ness, Falkirk, EH51 9LT or by email to

By requesting our hospital transport service, you agree that your medical practice can provide us with your name and phone number.

Further Policies